Mike and his service team are the best. They're always prompt, friendly and courteous. They've been servicing our family's cars for years.
This is the second vehicle that we have purchased from Tony And Randy and it was an absolute great experience. We had a car break prematurely and it wasn't worth it to make the repairs so we were kind a left high and dry. I contacted Tony And Randy explained my situation and they did everything they could to help me out and find a vehicle that would meet our needs and price point. I can't believe how they treated me as if I was family.
Absolutely horrible service, bought a car and was told it was in perfect condition, it actually has many problems. Owner and many of the workers are rude and childish, one seems to be violent. Do NOT buy a car here.
Best car buying experience ever. No pressure, easy going. Good vehicle, good price.
What a joke. Saw an amazing car that they had on their lot. Took the car on a test drive. Fell in love with the car, but I am one that needs to look under the hood, crawl under the car...those types of things before I buy a car. Get the car back to the lot and go over it with a fine tooth comb. I was aware that there were quite a few things done to the car...headers, exhaust, cold air intake. Was told the car had the remainder of the factory warranty. After going through the car, I realized that what these clowns told me was factory installed aftermarket parts, was actually hillbilly garage ingenuity at best. Wires were taped to the firewall with electrical tape and all sorts of things. I went to the owners daughter to inquire about these "factory installed" aftermarket parts. She tells me the work was done at a local Ford dealership and she would call me back and provide me with the service records. After about a week, I called back to ask about the paperwork. She gave me some lame excuse and said she would call me back the next day. I'm still waiting on that phone call, 7 months later.. Needless to say, I already had my answer an hour after I test drove the car. I had written down the VIN and checked for myself. The warranty had been voided by whatever the previous owner did to the car. What a shame they felt the need to be dishonest. My money spends just as good at an honest dealership.
Crase Auto Connection is a US Car Dealer based in Channahon, Illinois. Crase Auto Connection is located at 25355 W Eames St, Channahon, IL 60410, USA.
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